John Hancock to Suspend LTC Rider Sales in Washington State

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From John Hancock:


Over the past several weeks, we have adjusted our requirements to balance the increase in demand with our commitment to serving all our partners and their clients seeking lasting insurance coverage. However, volume has reached a point where we need to implement the following temporary changes:

  • Beginning August 6, we will temporarily suspend all applications with the LTC rider in Washington. To meet the deadline, applications must be received in good order by the close of business on August 5. We expect to resume accepting applications for the LTC rider in Washington after November 1, 2021.

  • In the meantime, from July 30 - August 5, for new application submissions, only illustrations with annual premium mode will be accepted when the LTC rider is elected in Washington. Our illustration system has been updated accordingly. Please contact National Sales Support to obtain a revised illustration for any mode other than annual on applications submitted prior to Friday, July 30.

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Long-term care sales update in WA

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